Wells Fargo & Company
This example dashboard provides “report card” style analytics. It compares the selected company to others, based on how the company deals with reported consumer complaints. The graphs on the left show Wells Fargo compared to other companies across all product categories, and the graphs on the right show details over time for banking and mortgage services.

Column

Does the company respond to complaints in a timely way?

The chart above shows each company in the CFPB Complaint Database with at least 500 complaints. The companies are sorted from least timely (on the left) to most timely (on the right). If you hover over the bar graph, the tooltip will show you the company and its average timeliness. Wells Fargo is highlighted in red.

How often are are the company’s responses undisputed?

The chart above shows each company in the CFPB Complaint Database with at least 500 complaints. The companies are sorted from least average undisputed claims (on the left) to highest average undisputed (on the right). Wells Fargo is highlighted in red.

Column

Banking Complaint Timeliness

Banking Complaint Disputes

Column

Mortgage Complaint Timeliness

Mortgage Complaint Disputes